For viewing access only, We are not able to change or access any of your files with this feature. This is just a feature we use to peer into your eyes and see what you are seeing. We are able to get everyone on the same page, when we are not able to come over at the moment or you just have questions about what is going on with your computer right then. We can review documents and computer issues. Train you . Demo products or just show off. join.me is a ridiculously simple screen sharing tool for our service technician.